FAQ
We understand that you may have questions about our products, services, and policies, and we're here to provide answers. Whether you're a sneaker enthusiast looking for the latest releases or a first-time customer wondering about our ordering process, we've got you covered. Browse our FAQ section to find answers to some of the most common questions we receive. And if you can't find what you're looking for, feel free to reach out to our customer service team for assistance. At Sneaker Request, we're committed to providing you with a seamless and enjoyable shopping experience, every step of the way.
FAQ
Browse our FAQ section to find answers to some of the most common questions we receive.
Our customer support is available Monday to Friday: 9:00h CET - 17:00h CET.Average answer time: 1 Business Day
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Our customer support is available Monday to Friday: 9:00h CET - 17:00h CET.Average answer time: 1 Business Day